Privacy Notice

1. Who We Are

Azani Field PRO is operated by Azani Management Ltd ("Azani Management", "we", "us", or "our"). We are the data controller for the personal data you provide through the Service. This means we decide how and why your data is processed.

2. Personal Data We Collect

We collect the following categories of personal data:

• Account data: name, email address, login credentials
• Profile data: role, organization, phone number
• Field data: photos, GPS coordinates, clock-in locations, verification photos
• Usage data: device identifiers, IP address, activity logs, telemetry
• Communication data: chat messages, comments, mentions, support messages
• Support data: support requests and correspondence

3. Purposes of Processing

• Account creation and management — providing access to the Service
• Providing the Service — project management, photo capture, reports, fleet tracking
• Security and fraud prevention — verifying identity, detecting misuse
• Product improvement — analyzing usage to enhance features
• Customer support — responding to your inquiries
• Marketing — sending product updates (only with your consent)

4. Legal Basis

Our legal basis for processing personal data:

• Contract performance — to provide the Service you subscribed to
• Legitimate interests — for security, fraud prevention, and product improvement
• Consent — for marketing communications and optional features
• Legal obligation — to comply with applicable laws

5. Data Sharing & Recipients

We share personal data with the following categories of recipients:

• Service providers: hosting (Lovable Cloud), analytics, support tooling
• Merchant of Record (Paddle): for sale of the product, subscription management, payments, tax compliance, and invoicing
• AI providers: for processing photos, voice, and text through the Lovable AI Gateway
• Professional advisers: legal and accounting, where necessary
• Authorities: where required by law or regulation

Paddle.com is the Merchant of Record for all our orders and processes payment-related data. Paddle's privacy practices are described at paddle.com/legal/privacy.

6. Data Retention

We retain personal data for as long as your account is active. After account termination, we retain data for 30 days to allow export, after which it is deleted or anonymised. We may retain data longer where required by law or for legitimate business purposes such as audit or legal defense.

7. Your Rights

You have the right to:

• Access — request a copy of your personal data
• Rectification — correct inaccurate data
• Erasure — request deletion of your data
• Restriction — limit processing of your data
• Portability — receive your data in a structured format
• Objection — object to processing based on legitimate interests
• Consent withdrawal — withdraw consent for marketing at any time
• Complain — to the relevant data protection authority

To exercise any of these rights, contact us at privacy@azanifield.app. We respond to requests within one month.

8. International Transfers

Your data may be transferred to and processed in countries outside your jurisdiction, including the United States and United Kingdom. Where data leaves the UK/EEA, we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions to ensure equivalent protection.

9. Security

We implement appropriate technical and organisational measures to protect your data, including encryption in transit and at rest, access controls, and regular security reviews. However, no method of transmission over the internet is completely secure.

10. Cookies

We use essential cookies for authentication and session management. Analytics cookies help us understand usage patterns. You can manage cookie preferences in your browser settings. Marketing cookies are only set with your consent.

11. Children's Privacy

The Service is not intended for individuals under 18. We do not knowingly collect data from children. If you believe a child has provided data, contact us for deletion.

12. Changes to This Notice

We may update this Privacy Notice from time to time. We will notify you of material changes. Continued use after changes constitutes acceptance.